Gravity Systems LLC (“Gravity Systems”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website and services.
This Privacy Policy explains how we collect, use, store and share personal information when you visit our website, contact us or use our document-processing services.
Depending on how you use our services, we may collect:
Documents submitted to us may contain personal or sensitive information relating to you or other individuals. You should only provide information that is reasonably necessary for the service you have requested.
We may use your information to:
Gravity Systems uses technology and AI-enabled workflows as part of its document-processing and translation services.
Information contained within documents you submit may therefore be processed using digital and AI-assisted systems for purposes such as document analysis, translation, formatting, quality control and workflow management.
Where appropriate, human review or specialist third-party services may also form part of the processing workflow.
We do not sell your personal information.
We may share information where reasonably necessary with trusted service providers involved in delivering our services, including payment processors, technology and infrastructure providers, translation professionals, document-processing providers, legalisation or authentication providers, and delivery or courier companies.
We may also disclose information where required by law, regulation, court order or a competent authority.
Gravity Systems provides services internationally and works with service providers in different countries.
Your information and documents may therefore be processed, stored or transferred outside the country in which you are located where this is necessary to provide the requested service. Where applicable, we take reasonable measures to safeguard personal information when it is transferred internationally.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no internet-based system or method of electronic storage can be guaranteed to be completely secure.
We retain personal information and submitted documents only for as long as reasonably necessary to provide our services, maintain appropriate business and transaction records, resolve disputes, and comply with legal or regulatory obligations.
Information that is no longer required may be securely deleted or anonymised.
Our website may use cookies and similar technologies to operate correctly, understand website usage and improve the user experience.
Where required, you can manage your cookie preferences through our website or your browser settings.
Depending on the laws applicable to you, you may have rights relating to your personal information, including rights to request access to, correction of, deletion of, or restriction of certain processing of your personal information.
You may contact us if you wish to make a privacy-related request.
Our website or services may involve third-party websites, payment providers, delivery providers or other external services. Their handling of personal information may be governed by their own privacy policies.
We may update this Privacy Policy periodically to reflect changes to our services, technology, business practices or applicable law. The latest version will be published on this page.
For questions about this Privacy Policy or how we handle your information, please contact:
Gravity Systems LLC
Sharjah Media City
Sharjah, United Arab Emirates
Email: info@gravitysystemsllc.com